WE BELIEVE
The management of United Kash Limited have many decades of experience in dealing with all aspects of debt recovery and debt purchase in the UK.
With the collective expertise and full commitment of the staff and management at United Kash Limited, we have positioned ourselves as one of the key
players in the debt recovery industry in the country, providing a customised and reliable debt recovery service to all our clients. We have attained
this through consistent investment in technology and in our staff, as through targeted investment we have been able to produce the highest quality
workforce, with the capability to deliver the best services, while also maintaining value for money. We listen carefully to the needs of our clients
and ensure that United Kash Limited's collective expertise will continue delivering the very best business solutions. It is important for us to do
things right but also continuously improve. Through continuous improvement, we are able to pass on those savings to our partners by improving on our
already competitive debt purchase prices. Through this strategy, we are able to retain and build long-term relationships with our partners.
Everything we do is centered on understanding the needs of our partner organizations and doing so in line with the Financial Conduct Authority (FCA)
Handbook regulations in mind. By working closely with our clients, we can understand what the core objectives of every clients is, developing long-term
relationships based on the service and performance while remaining compliant in our debt collection practices. Attain operational excellence with our
debt collection services. Contact us for more details.
At United Kash, we're committed to protecting and respecting your privacy. We know that you care about how
your information
is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice
describes our privacy policy
and forms part of our website terms and conditions ("Website Terms").
By accepting our Website Terms or by visiting ("the Website") you are accepting and consenting to
the practices described in this Privacy Policy.
Who are we?
We are a financial services company who purchase debt from lenders in the UK. We operate under the
following
details:
- United Kash Limited
- Epsilon Business Centre, West Road
- Ransomes Euro Park,
- Ipswich
- Suffolk
- IP3 9FJ
-
- FCA: 672388
- ICO: Z3027708
How do we collect information from you?
We collect Personal Data from you:
- When you take a service or product from us.
- When you contact us, or if you have replied to a communication from us.
- The electoral register.
- A third party who acts on our behalf.
What type of information is collected from you?
This Includes:
- contact details;
- date of birth;
- payment details;
- bank details;
- shopping preferences;
- email details;
- IP addresses.
What is our lawful basis for collecting this data and why do we need this?
In order for us to process your data we have to have a lawful basis to do so. We are relying on the
following basis to do so:
- Consent: you have given clear consent for us to process your personal data for a
specific purpose.
- Contract: the processing is necessary for a contract (loan agreement) you have, or
because you
have asked us to take specific steps before entering into a contract (loan agreement).
- Legitimate interests: the processing is necessary for our legitimate interests or
the legitimate interests of a third party (debt collector/lawyer) unless there is a good reason to
protect your personal data which overrides those legitimate interests.
We have identified these lawful basis to assess whether we can provide you with a loan, continue to
market to you or manage your account.
How is your information used?
We use your information so that:
- We can identify you when you contact us.
- We can identify accounts, services and products you may have from us.
- We can offer you other products.
- We can prevent and detect fraud or loss.
- We can check your information with fraud prevention agencies. If you give us false or inaccurate
information and we suspect that there may be fraud we will record this.
- We can improve your account administration.
- We undertake marketing analysis and customer profiling.
Do you record calls or emails?
Yes.
Who has access to your information?
- all our staff;
- third parties including police or government agencies should they request it;
- if any officials request it for legal proceedings;
- credit brokers or affiliates – if we sell your data;
- debt collectors if our loan remains unpaid;
- solicitors if our loan remains unpaid and we pursue you in court;
- if our company and all of its assets are bought by a third party your personal data will also be
transferred to this third party;
- a third party if we need to pass on personal data to others so that we can collect debts that are
owed, marketing information and customer services.
- credit reference agencies.
- Third parties who provided us with any outsourcing admin services.
Third Parties
There may be occasions where we process personal information relating to third parties.
In these instances we commit to ensuring ongoing adherence to Data Protection Laws.
Information processed will remain proportionate, relevant and not excessive. This includes;
- Name
- Email Address;
- Address;
- Contact Details;
- Any other information disclosed by the individual.
Personal information relating to a customer's appointed third-party representative will be retained for the duration such authority remains valid and for a defined period thereafter.
What security do you have to protect my data?
We have a very strict policy on protecting your Personal Data:
- We make sure we do thorough checks on everyone we work with.
- We also ensure that you use a secure password to access your account and encourage you to sign off
properly when using a shared computer.
- We use encrypted software.
- We continually test our systems to see whether it can be penetrated by malicious software and
outside third parties looking to steal data.
Our regulators expect us to do this to ensure our systems are secure.
How can you update and access your information?
Please email us at customerservice@unitedkash.com
heading [change my data] – we will also write to you annually.
Why do we use Cookies?
Cookies cannot be used to identify you personally and are used to improve services for you, for example
through:
- letting you navigate between pages efficiently;
- enabling a service to recognise your computer so you don't have to give the same information during
one task;
- recognising that you have already given a username and password so you don't need to enter it for
every web page requested;
- measuring how many people are using services, so they can be made easier to use and that there is
enough
See allaboutcookies.org or www.youronlinechoices.eu to learn more about cookies.
Do we profile your information?
No.
Do we review our Privacy Policy?
Yes, we can update our privacy policy without letting you know.
What are my rights?
You have the following rights for your data:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
For further information in relation your rights visit www.ico.org.uk
Who can I write to get more information about this Privacy Policy?
Chris Prime
United Kash Limited, Epsilon House, West Road, Ransomes Euro Park, Ipswich, Suffolk, IP3 9FJ
customerservice@unitedkash.com
ICO number: Z3027708
Unitedkash.com
Who is your supervisory authority in relation to Data Protection?
The Information Commissioners Office www.ico.org.uk
Please read these terms and conditions carefully as they contain important information about your
rights
and
obligations when using this website (the 'Website').
United Kash Limited is a website operated by United Kash Limited. We are registered in
England
under company number
6890816 and with our registered office at Epsilon Business Centre, West Road, Ransomes, Euro
Park,
Ipswich, Suffolk, IP3 9FJ
Is it safe to access your website?
Yes. You can access parts of our website without having to give us your details. However, you are
responsible for accessing our website and for anyone else who uses your internet connection.
We regularly test the security of our systems so any data you give us is kept secure.
Does your website have a copyright?
Yes. All trademarks, computer programmes, data, styles and designs etc are owned by us. You are strictly
not allowed to reproduce this content.
Can I download, print, copy any parts of the website?
Yes. You can download or copy the content and other downloadable items, but it may only be used for
personal use.
You can print one copy of the content again only for personal use.
You are strictly not allowed to reproduce, change, copy or distribute any content that will be used for
non-personal reasons or passed to a third party for their commercial uses.
What are my responsibilities?
You must make sure that any of the products, services or information advertised meet your individual
needs. Also, using the internet is not always safe, so you have to be responsible for any damage or loss
to your computer, equipment, programmes or data due to any viruses etc that may harm your computer,
from using our website or downloading anything or any websites linked to ours.
How accurate is your website?
We try to make sure that the information on our website is always accurate. However, this is not always
possible, we will do our best to solve
anything that is not accurate as soon as possible but this is not always guaranteed
What if the website is not working properly?
We always try to ensure that the website is working at all times. However, we cannot be liable if it is
not working properly.
Do you change things on the website?
Yes. Occasionally we make changes without letting you know. If necessary we can change or
stop anything on our website, which could include features, information or the entire website.
What am I not allowed to do with your website?
- Upload unlawful, threatening, obscene or other things that are questionable.
- Upload anything that could lead to criminal or civil offences including local, national and
international practices.
- Break the law using public telecommunications network, disrupt or damage the networks to do with the
website or ones linked to ours.
- Use data gathering tools e.g. Robots to take any of our Website.
- Send advertising or promotions that are not allowed.
- Create your own website using our features.
- Attack and add viruses or spyware etc to our website with the intention of causing harm to it.
- Try to get in to our server or any database linked to it.
- Damage or disrupt any part of the website or equipment.
What will happen if I do any of the above actions?
You will be reported to a law enforcement authority and your identity will be given to them.
Am I allowed to link my website to your website?
No – unless we have given our express consent to do so.
What links are available on your website?
Sometimes we offer links to other websites but if you decide to access them that will be entirely at
your own risk.
You should read that website's T&Cs and privacy policy before going any further.
- We make sure we do thorough checks on everyone we work with.
- We also ensure that you use a secure password to access your account and encourage you to sign off
properly when using a shared computer.
- We use encrypted software.
- We continually test our systems to see whether it can be penetrated by malicious software and
outside third parties looking to steal data.
Our regulators expect us to do this to ensure our systems are secure.
Do you use Cookies?
Yes, we use them to analyse visits to our site and also behaviour.
When you visit our website the pages and Cookies are downloaded to your computer so that we are able to
help us to show you better
products and also again for analysis to profile visitors.
Please be aware that we do not store passwords or any other information about you in a cookie that could
identify you,
your location, your preferences or your financial activity.
Legal Stuff:
What happens if I breach any of your Website Terms and Conditions?
You agree that you will compensate, defend and will hold us, and all employees,
directors, suppliers and officers, harmless immediately on demand, from and
against all claims. This includes losses which could be loss of profit, revenue,
goodwill or reputation. These losses could also be costs and expenses, including
administrative and legal costs if you breach any of these Terms and Conditions.
If this happens any liabilities that arise due to your use of our website or anyone
else using our website using your personal information with your permission.
This section does not affect your consumer statutory rights.
General Information
- We can change our domain name or anything about our products, services or availability at any time.
- If any of these Terms and Conditions are said to be invalid, by a competent authority, the rest of
the Terms and Conditions will still be valid.
- All our contracts are concluded and available only in English.
The Law
- This website is controlled and operated in the United Kingdom.
- These Terms and Conditions are governed by the laws of England and Wales. You are agreeing to the
laws of the courts of England and Wales.